| Dear Journeywoman:
I, too, used Ali as a guide and wanted to add my advice
about the booking process.
My boyfriend and I booked Ali for a ride from Fez to Merzouga,
then a camel ride into the desert for the night and the
next day for a tour to Todra Gorge. Though overall going
into the desert was a great experience, we had some logistical
problems with Ali. I think doing a few things differently
would have avoided any problems.
Ali arranged for our 7-hour taxi ride from Fez to Merzouga.
The day before, Ali told me on the phone his brother would
come but instead, Ali sent 2 men in a Landrover to pick
us up. These 2 men spoke no English and no French so we
could not communicate at all. That night we went into the
desert on camels and again, Ali sent us off with a very
nice man, Hada, who spoke no English and no French so again,
we could not communicate at all. After spending the night
in the desert, we arrived back at the Nomad Palace - the
plan was that Ali would take us on a tour to Todra Gorge
and the next day take us to the bus station for the agreed
upon price of 1200 dirham. As I was paying him in advance,
I made it clear that we were paying for a tour with he or
his brother and not with someone who could speak no English
or French and Ali agreed. We paid. Later, Ali sent us off
with the man who had picked us up in Fez who spoke no English
or French. Ali kept apologising and saying he was really
busy and had a big group coming the next day. The fact was
that we never agreed to pay 1200 dirham for a 2 hour ride
to Todra Gorge - we wanted a tour with someone who could
teach us about the land, the gorge, the vegetation and the
oasis. But we had already paid and did not feel like having
an argument.
I would suggest the following. Book any trip through a
woman who assists Ali named Rosemary Sheel (email Ali and
ask to book through her) to ensure there are no miscommunications.
Then specifically ask who will be the guide and (if not
Ali) if that guide speaks English or French (or whatever
language you speak). Ask for confirmation in writing. Also
confirm in writing the price for each activity and what
it will entail. Remember you can bargain as this is the
Moroccan way. Lastly, never pay in advance - pay only afterward
to ensure your satisfaction. If you cover these few bases,
I think you will have a wonderful time with Ali and in the
desert.
Shannon, USA |