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Some advice if
you book Ali...
Dear Journeywoman:
I, too, used Ali as a guide and wanted to add my advice about the
booking process.
My boyfriend and I booked Ali for a ride from Fez to Merzouga,
then a camel ride into the desert for the night and the next day
for a tour to Todra Gorge. Though overall going into the desert
was a great experience, we had some logistical problems with Ali.
I think doing a few things differently would have avoided any problems.
Ali arranged for our 7-hour taxi ride from Fez to Merzouga. The
day before, Ali told me on the phone his brother would come but
instead, Ali sent 2 men in a Landrover to pick us up. These 2 men
spoke no English and no French so we could not communicate at all.
That night we went into the desert on camels and again, Ali sent
us off with a very nice man, Hada, who spoke no English and no French
so again, we could not communicate at all. After spending the night
in the desert, we arrived back at the Nomad Palace - the plan was
that Ali would take us on a tour to Todra Gorge and the next day
take us to the bus station for the agreed upon price of 1200 dirham.
As I was paying him in advance, I made it clear that we were paying
for a tour with he or his brother and not with someone who could
speak no English or French and Ali agreed. We paid. Later, Ali sent
us off with the man who had picked us up in Fez who spoke no English
or French. Ali kept apologising and saying he was really busy and
had a big group coming the next day. The fact was that we never
agreed to pay 1200 dirham for a 2 hour ride to Todra Gorge - we
wanted a tour with someone who could teach us about the land, the
gorge, the vegetation and the oasis. But we had already paid and
did not feel like having an argument.
I would suggest the following. Book any trip through a woman who
assists Ali named Rosemary Sheel (email Ali and ask to book through
her) to ensure there are no miscommunications. Then specifically
ask who will be the guide and (if not Ali) if that guide speaks
English or French (or whatever language you speak). Ask for confirmation
in writing. Also confirm in writing the price for each activity
and what it will entail. Remember you can bargain as this is the
Moroccan way. Lastly, never pay in advance - pay only afterward
to ensure your satisfaction. If you cover these few bases, I think
you will have a wonderful time with Ali and in the desert.
Shannon, USA
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